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Terms Conditions That Actually Make Sense

These Terms & Conditions govern your account with dexsports — what you can do, how payments are handled through PayPal, Venmo, and Play+, and what happens if something goes wrong. Access depends on state law and is available only where local law permits.

Applies to all account activityPayPal, Venmo, Play+ coveredState eligibility requiredSubject to change with noticeAccount security obligations included
dexsports Terms Conditions That Actually Make Sense
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or if you believe a term has been applied incorrectly to your account, our support team can clarify, document your concern, or escalate it internally. Reach out before assuming an error — most account-level questions are resolved in a single exchange.

Live Chat Start a live chat session directly from your account dashboard. A support agent can walk through any term that applies to your situation and document your query.
Email Support Send a detailed message to our support address. Include your account ID and the specific term you're asking about so we can respond with the right context.
Account Help Center Our help center has a dedicated Terms & Conditions section with plain-language explanations of common clauses, payment rules, and account-suspension conditions.
HOW WE MANAGE COMPLIANCE

How dexsports Handles Account Rules and Data

Keeping your account secure and your data handled correctly is part of what these Terms & Conditions commit us to. Below are the four areas where our obligations to you are most concrete — from how we store account data to how you can request corrections or closures.

Data Retention

We retain your account data for as long as your account is active and for a period afterward as required by applicable state and federal record-keeping obligations. You may request a copy at any time.

Account Security

Your account is protected by SSL encryption and two-factor authentication at login. You're responsible for keeping your password confidential and reporting unauthorized access immediately through live chat.

Cookie Use

We use cookies to keep your session active, remember your payment method preference among PayPal, Venmo, and Play+, and understand which pages load correctly on your device. You can manage cookie settings in your browser.

Requesting Changes

To update your account details, close your account, or request deletion of personal data, contact support via live chat or email with your account ID. We respond to verified requests within the timeframe required by applicable law.

Common Questions About These Terms

These are the questions we hear most often about how the Terms & Conditions work in practice — covering eligibility, payments, account closures, and your right to request data or changes.

These terms apply to every person who creates a dexsports account. By registering, you confirm you're located in a state where this type of activity is permitted under local law.

The core terms are the same regardless of which payment method you use. Each method — PayPal, Venmo, Play+ — may have its own processing conditions detailed in the Payments section of your account settings.

We'll email the address on your account before any material change takes effect. If you haven't received a notice but want to check the current version, the live Terms & Conditions page always reflects the latest text.

We reserve the right to suspend accounts that violate these terms, including fraudulent activity or access from ineligible states. In most cases we'll notify you; immediate suspension applies only in serious breach situations.

Contact support via live chat or email with your account ID and request your data export. We'll process the request and deliver your data in a readable format within the timeframe required by applicable law.

Any confirmed balance in your account wallet is returned to the payment method used to deposit — PayPal, Venmo, or Play+ — after identity verification is completed and account closure is confirmed.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.