Reference

How dexsports Handles Your Personal Information

This privacy policy covers every piece of information you share with dexsports — from account registration through to PayPal, Venmo, and Play+ transactions. Access to our platform depends on state law and is available only where local law permits.

Account data protectionPayPal, Venmo, Play+ transaction privacyUS-based data rightsSecure cookie handlingClear retention policy
dexsports How dexsports Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use industry-standard SSL encryption on every page and every API call, including the payment flows that touch your PayPal or Venmo wallet. Session tokens expire after a period of inactivity, and every login can be secured with a one-time passcode sent to the phone number on your account. Cookies on dexsports fall into three categories: strictly necessary cookies that keep your session alive, analytics cookies that help us understand how the lobby is being used, and optional preference cookies that remember your display settings. You can manage non-essential cookies through the cookie banner or your browser settings at any time.

Encryption in Transit

SSL encryption covers account login, Play+ top-ups, and all wallet activity so your session data never travels in plain text across our network.

Cookie Control

We separate strictly necessary cookies from optional analytics cookies. You can withdraw consent for non-essential cookies through the cookie banner at the bottom of any page.

Retention and Deletion

Account data is kept for the period required under applicable state and federal law. Once that period expires, or if you request deletion and no legal hold applies, we remove your record.

Who We Share Data With

We share identity data only with licensed payment processors — PayPal, Venmo, and the Play+ network — and with verification services required to confirm state eligibility. We do not sell your data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Open the chat window from your account dashboard to ask about data access, correction requests, or what we hold on your profile.
Email Support Send a written data request to our support address. We aim to acknowledge privacy-related emails within one business day and respond fully within the period required by law.
Account Settings Panel Your account settings panel lets you update contact details, review connected payment methods like PayPal or Venmo, and submit a data-deletion request without contacting support.

Common Questions About Your Privacy at dexsports

The questions below cover the data rights and account details we hear about most. If your situation isn't addressed here, live chat and email support can handle specific data requests directly.

We collect your name, email address, date of birth, state of residence, and the payment method you link — PayPal, Venmo, or Play+. No full card numbers are stored on our side.

Yes. Submit a data-access request through your account settings panel or by emailing support. We respond within the timeframe required by applicable law and send the data in a readable format.

No. We share data only with licensed payment processors and identity-verification services necessary to operate your account. We do not sell wagering history or personal details to advertisers.

Strictly necessary cookies keep your session active. Analytics cookies measure lobby usage patterns. You can turn off non-essential cookies through the banner on any page or in your browser settings.

We retain records for the period required under applicable state and federal law. Once that obligation expires and no legal hold is active, we delete your personal information from our systems.

Regardless of where you are in the US, the same live chat and email channels handle privacy requests. Use the chat window or account settings panel to submit any data correction or deletion request.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.