Reference

How We Govern Your Account and Data

dexsports operates under a defined legal framework that applies to every account action, every PayPal, Venmo, or Play+ transaction, and every piece of data you share with us.

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DATA AND SECURITY

How We Handle Your Data and Account

Account security at dexsports includes SSL encryption across all pages and an OTP step at every login. Data we collect — your identity documents, payment records tied to PayPal, Venmo, or Play+, and session activity — is retained only as long as state compliance rules require or our data-retention schedule dictates, whichever period is longer. We do not sell your personal data to third parties, and access is limited to the team members who need it to operate your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage cookie preferences in the settings panel within your account.

Data Retention

Account data is kept for the period required by state law. Once that period expires and your account is closed, we remove personal records on request per our posted deletion policy.

Account Security

Every login triggers an OTP verification sent to your registered email or phone. This step applies to PayPal, Venmo, and Play+ withdrawal confirmations as well.

Data Change Requests

To update your name, address, or payment details, submit a change request through live chat or email. Identity verification is required before any sensitive field is altered.

REACH OUR TEAM

How to Contact Us for Policy Matters

Questions about your rights, a data request, or anything in our posted terms can go directly to our policy team. Live chat handles account-specific questions fast — open it from inside your account. For formal written requests tied to data access, corrections, or deletions, email leaves a clear trail you can reference. PayPal, Venmo, or Play+ payment disputes that touch our terms should go through the email path as well.

Live Chat Use live chat from inside your account for quick clarification on terms, cookie settings, or what eligibility in your state means for your account.

Email Support Send formal data access, correction, or deletion requests to our support email. We handle each written request according to our terms and applicable state law.

Account Help Center The Help Center in your account dashboard links directly to posted policy documents, so you can read the full terms without waiting for a reply.

Our Legal Framework for US Access

dexsports Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Your use of dexsports is governed by a terms-of-service agreement, a privacy policy, and a cookie policy — all accessible from your account dashboard. The platform is available only in states where online casino and sportsbook activity is authorized under local law; we verify your location

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and identity at account registration and do not extend service where such activity is prohibited. Transactions processed through PayPal, Venmo, or Play+ fall under the financial-terms section: when you submit a deposit or withdrawal, you confirm the payment method is yours and the funds are lawfully
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held. Whether you're in New York or any other eligible state, those terms apply uniformly to your account. Account data — your name, address, uploaded identity documents, and transaction history — is handled under our privacy policy, collected only to the extent needed to operate the
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account and meet state compliance requirements. You have the right to request a copy of your data, correct any inaccuracies, or submit a deletion request where state law permits. Our terms are updated from time to time; when material changes occur, we notify you at the
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email address on your account, and continued use after the effective date constitutes acceptance.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Your Rights and Our Policies Answered

The questions below address what we hear most often about account terms, data rights, and state eligibility. Each answer reflects the posted terms on your account dashboard — if you need to dig deeper, our live chat team can pull the relevant policy clause directly. For formal requests around data access or account corrections, email gives you a written record of the exchange. We aim to respond to all legal inquiries within a reasonable timeframe.

Access depends on your state's law. During registration, we verify your location and confirm eligibility. States where online casino activity is not authorized under local law are blocked at account creation.

Submit a data access request through our support email. We'll compile your account records — identity documents, transaction history, and session logs — and send them within the timeframe state law requires.

We store only the payment-method references needed to process transactions. Full card or wallet credentials are handled by the payment provider, not held on our servers, under our financial terms.

Email a deletion request to our support address with your account email in the subject line. We process these per our data-retention policy and confirm completion once your records are removed.

We use session cookies for login continuity and analytics cookies for site performance. Open the cookie settings panel in your account dashboard to check each category and opt out of non-essential tracking.

Reach us through live chat or email with the specific field you want corrected. We require identity verification before updating sensitive details like your name, address, or registered payment method.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoTouchdown Legends Gamesdexsports Casino

How We Govern Your Account and Data

How We Handle Your Data and Account

Cookies and Tracking

Data Retention

Account Security

Data Change Requests

How to Contact Us for Policy Matters

Your Rights and Our Policies Answered

01 Which states can I access dexsports from?

02 How do I get a copy of the data dexsports holds on me?

03 Are my PayPal, Venmo, or Play+ payment details stored on dexsports?

04 How can I ask dexsports to delete my data?

05 What cookies does dexsports use and how do I turn them off?

06 Who do I contact if I think my account data is incorrect?

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